Will it triage an emergency?

No, and it's explicitly instructed not to. It takes the details, marks it urgent so it's the first thing you see, and tells the owner a member of the team will call back right away.

Can it book routine appointments?

Yes — with a calendar connected it books against your real availability, so vaccinations and check-ups stop eating the phone.

What if it doesn't know the answer?

It says it doesn't want to give wrong information and takes a message. That refusal is the feature — the whole design assumption is that a clinic would rather have a message than a guess.

Built for veterinary clinics

An AI receptionist for veterinary clinics

A worried owner with a sick animal will not leave a voicemail. Vet phones ring hardest in the same hours the team is in consults, and the calls that fall through are the anxious ones — the people most likely to drive to whichever clinic answered.

Don't take our word for it. Paste your website and talk to a receptionist briefed on your clinic — no account, about a minute.

Hear it answer

The call that gets missed

Both vets are in consults, the nurse is restraining a dog, and the phone has rung out twice.

FrontDesk answers that call in about two rings, at any hour, from the information you approved — your services, your hours, your prices. You keep your number and forward it when you want us picking up, starting with only the calls you miss.

What your callers actually ask

It answers these from your clinic's own information — not from anything it assumed about veterinary clinics.

“Do you have anything today? My dog isn't eating.”
“How much is a consultation?”
“Do you see rabbits?”
“Are you open on Saturday?”
“Do you do vaccinations for a new puppy?”

And what it refuses to guess

It gives no clinical or triage advice at all — not even reassurance about symptoms. For anything urgent it takes the details, flags it, and tells the owner someone will call straight back, because the one thing worse than a missed call is a wrong answer to a frightened owner.

When it doesn't know, it says so and takes a message, which lands in your dashboard with a summary and the full transcript. The questions it couldn't answer are collected too, so the gaps in what it knows are a list you can fix rather than something you find out about from a customer.

Questions

Will it triage an emergency?: No, and it's explicitly instructed not to. It takes the details, marks it urgent so it's the first thing you see, and tells the owner a member of the team will call back right away.
Can it book routine appointments?: Yes — with a calendar connected it books against your real availability, so vaccinations and check-ups stop eating the phone.
What if it doesn't know the answer?: It says it doesn't want to give wrong information and takes a message. That refusal is the feature — the whole design assumption is that a clinic would rather have a message than a guess.

Hear it answer for your clinic

We read your website, brief a receptionist on it, and put you on a call with it in your browser. No account, no phone number.

Try it on your clinic