Built for roofing companies

An AI receptionist for roofing companies

Roofing demand does not arrive evenly, it arrives with the weather. The forty-eight hours after a hailstorm decide the quarter, and in those two days every roofer in the county is unreachable at once — so the jobs go to whoever's line still picks up.

The call that gets missed

Hail came through Tuesday night, the whole crew is on tear-offs, and the phone has taken thirty calls since seven.

FrontDesk answers that call in about two rings, at any hour, from the information you approved — your services, your hours, your prices. You keep your number and forward it when you want us picking up, starting with only the calls you miss.

What your callers actually ask

It answers these from your company's own information — not from anything it assumed about roofing companies.

• “We've got a leak in the ceiling after the storm — can someone look today?”
• “Do you do insurance claims?”
• “How long does a full replacement take?”
• “Do you offer free inspections?”
• “Can you tarp it until you can get to us?”

And what it refuses to guess

It never promises that an insurer will cover the work and never puts a number on a roof it hasn't seen. Both are the fastest way to a furious homeowner. It captures the address, the damage and when it happened, books the inspection, and leaves the coverage conversation to a person.

When it doesn't know, it says so and takes a message, which lands in your dashboard with a summary and the full transcript. The questions it couldn't answer are collected too, so the gaps in what it knows are a list you can fix rather than something you find out about from a customer.

Questions

Will it tell people their insurance will pay?

Never. It can say you work with claims if that's true of you, and it takes the details, but it does not predict what an adjuster will approve.

Can it handle thirty calls in an hour?

Yes — it answers calls at the same time rather than queueing them, which is the entire reason it earns its keep in a storm week.

Does it quote a replacement?

No. It books the inspection and captures what the caller can see, so your estimator arrives already knowing the address, the age of the roof and where the water is coming in.