Built for locksmiths

An AI receptionist for locksmiths

No trade loses more work to a ringing phone than this one. Somebody locked out at midnight is dialling every result on the map and stopping at the first human voice, and the number they remember afterwards is whoever turned up — which is decided in the ninety seconds you were asleep.

The call that gets missed

It's 1am, you're on a job with your hands full of a cylinder, and the second call of the night rings out.

FrontDesk answers that call in about two rings, at any hour, from the information you approved — your services, your hours, your prices. You keep your number and forward it when you want us picking up, starting with only the calls you miss.

What your callers actually ask

It answers these from your business's own information — not from anything it assumed about locksmiths.

• “I'm locked out of my flat — how soon can you get here?”
• “How much to open a car door?”
• “Do you cut keys for a Ford?”
• “Are you insured and DBS-checked?”
• “Do you charge extra at night?”

And what it refuses to guess

It quotes only the call-out figure you gave it, and it never advertises a low number it can't stand behind. This industry is full of bait pricing, and a caller who is told one price on the phone and another on the doorstep is a complaint, not a customer. If the job is one you'd have to see first, it says so.

When it doesn't know, it says so and takes a message, which lands in your dashboard with a summary and the full transcript. The questions it couldn't answer are collected too, so the gaps in what it knows are a list you can fix rather than something you find out about from a customer.

Questions

Will it undercut me by quoting a job it hasn't seen?

No. It gives the call-out you set and, for anything beyond that, says the price depends on the lock and the technician will confirm on arrival. It doesn't invent a total.

Can it prove to a caller I'm legitimate?

It answers from what you gave it — insurance, checks, trade body membership, how long you've been going. Anything you haven't given it, it doesn't claim.

Does it work at 3am?

It answers every hour identically. Overnight calls arrive with the transcript and the address so you can decide whether to roll out without ringing them back to ask where they are.