FrontDesk vs Rosie
Rosie alternative: FrontDesk — the AI receptionist that books the job, not just the message
FrontDesk is an AI receptionist for local businesses. Forward your existing number and it answers 24/7 in your business's own voice, using only the FAQ, hours, services and prices you approve. It checks your Google or Outlook calendar live and books the appointment while the caller is still on the phone, then emails you what happened. Setup takes about five minutes, and most owners start by forwarding only the calls they don't pick up. $49/mo Starter with 250 minutes included, or $99/mo Pro with 750, after a 14-day free trial. When it isn't sure of an answer it takes a message instead of guessing.
FrontDesk vs Rosie at a glance
| Feature | FrontDesk | Rosie |
|---|---|---|
| Model | Pure AI, in your business's own voice | Pure AI, with live and warm transfers on their middle tier and up |
| Price | $49/mo Starter (250 min) · $99/mo Pro (750 min) | $49/mo Professional (250 min) · $149/mo Scale (1,000 min) · $299/mo Growth (2,000 min) |
| Overage | $0.30/min beyond the included minutes | Not published on their pricing page |
| Books appointments live on-call | Yes — Google or Outlook, on every plan | Listed on Scale and up, not on the entry plan |
| Transfer a live call to you | No — it takes a message and emails you the details | Yes — warm and live transfers from Scale; waterfall transfers on Growth |
| Keep your existing number | Yes — forward every call, or only the ones you miss | Yes, via call forwarding |
| Onboarding | About five minutes self-serve, or a free 20-minute setup call with us | White-glove onboarding on their top tier |
| Free trial | 14 days | 7 days |
Rosie figures read from their pricing page on 2026-08-26. Pricing changes — check theirs before you decide.
When to choose Rosie instead
- You need the AI to hand a live caller to a human — Rosie does warm and live transfers from its middle tier up.
- Your volume is high and you want it on one flat plan: their upper tiers carry the most minutes in this comparison.
- You want white-glove onboarding bundled into the plan.
When FrontDesk is the better fit
- Both entry plans are $49 with the same 250 minutes — but FrontDesk books appointments on that plan, where Rosie lists direct calendar booking from its middle tier up.
- Overage is published: you can work out a bad month in advance rather than discovering it.
- You want the caller booked into a real calendar slot during the call — on the $49 entry plan, not a higher tier.
- You won't change your published number: FrontDesk works by forwarding the line you already advertise, every call or only the ones you miss.
- You want strict grounding: it answers from the information you approved, and takes a message rather than improvising.
- You want a longer runway to evaluate: 14-day free trial.
Common questions
Does FrontDesk replace my phone number?
No — you keep the number you already advertise. You forward your existing line to FrontDesk, either every call or only the ones you don't pick up, and you can turn it off from your own phone settings.
Can I start with only the calls I miss?
Yes, and most owners should. Forward on no-answer and FrontDesk picks up the nights, weekends and rings-out that were already going to voicemail. Nothing about how you work today changes.
What happens when the AI doesn't know an answer?
It says so and takes a message. It answers only from the business information you approved and does not invent prices or policies. The call arrives in your dashboard with a summary and the full transcript.
How fast can I go live?
About five minutes: enter your business details or import your website, forward your number, and make a test call. You can also book a free 20-minute setup call and we'll build it with you.
What does FrontDesk cost?
$49/month for Starter with 250 call minutes included, or $99/month for Pro with 750, after a 14-day free trial. Minutes beyond the allowance are $0.30 each.
Hear it answer your own phone
Set it up in about five minutes and call your own line, or book 20 minutes and we'll build it with you. Start with only the calls you miss — the ones already going to voicemail.