FrontDesk vs My AI Front Desk
My AI Front Desk alternative: FrontDesk — the AI receptionist that books the job, not just the message
FrontDesk is an AI receptionist for local businesses. Forward your existing number and it answers 24/7 in your business's own voice, using only the FAQ, hours, services and prices you approve. It checks your Google or Outlook calendar live and books the appointment while the caller is still on the phone, then emails you what happened. Setup takes about five minutes, and most owners start by forwarding only the calls they don't pick up. $49/mo Starter with 250 minutes included, or $99/mo Pro with 750, after a 14-day free trial. When it isn't sure of an answer it takes a message instead of guessing.
FrontDesk vs My AI Front Desk at a glance
| Feature | FrontDesk | My AI Front Desk |
|---|---|---|
| Model | Pure AI, in your business's own voice | Pure AI across voice, SMS, web chat and email, with a built-in CRM |
| Price | $49/mo Starter (250 min) · $99/mo Pro (750 min) | $20/mo Basic ($16 annual; 0 voice minutes — chat and SMS only) · $99/mo Business-in-a-Box ($79 annual; 200 voice minutes) · custom Partner/Enterprise |
| Overage | $0.30/min beyond the included minutes | Credits at $0.01 each: 25 per voice minute ($0.25/min), 4 per SMS, 5 per chat conversation; "as low as 7" per minute on Enterprise |
| Books appointments live on-call | Yes — Google or Outlook, on every plan | Not listed on their pricing page; an AI calendar appears in their feature list |
| Transfer a live call to you | No — it takes a message and emails you the details | Not published on their pricing page |
| Keep your existing number | Yes — forward every call, or only the ones you miss | Not published on their pricing page |
| Onboarding | About five minutes self-serve, or a free 20-minute setup call with us | White-glove onboarding on their enterprise tier |
| Free trial | 14 days | 7 days, no credit card |
My AI Front Desk figures read from their pricing page on 2026-09-05. Pricing changes — check theirs before you decide.
When to choose My AI Front Desk instead
- You want one vendor for voice, texting, web chat and email follow-up, with a CRM attached.
- You run several locations or a property-management office and need multi-location tooling.
- You need a HIPAA statement from the vendor; they publish one.
When FrontDesk is the better fit
- Voice minutes per dollar: FrontDesk's $49 Starter includes 250 minutes, where their entry plan includes no voice minutes and their voice plan starts higher — compare the Price row.
- Built for the phone first: you get a receptionist that books the job, not a CRM and four channels to configure.
- You want the caller booked into a real calendar slot during the call — on the $49 entry plan, not a higher tier.
- You won't change your published number: FrontDesk works by forwarding the line you already advertise, every call or only the ones you miss.
- You want strict grounding: it answers from the information you approved, and takes a message rather than improvising.
- You want a longer runway to evaluate: 14-day free trial.
Common questions
Does FrontDesk replace my phone number?
No — you keep the number you already advertise. You forward your existing line to FrontDesk, either every call or only the ones you don't pick up, and you can turn it off from your own phone settings.
Can I start with only the calls I miss?
Yes, and most owners should. Forward on no-answer and FrontDesk picks up the nights, weekends and rings-out that were already going to voicemail. Nothing about how you work today changes.
What happens when the AI doesn't know an answer?
It says so and takes a message. It answers only from the business information you approved and does not invent prices or policies. The call arrives in your dashboard with a summary and the full transcript.
How fast can I go live?
About five minutes: enter your business details or import your website, forward your number, and make a test call. You can also book a free 20-minute setup call and we'll build it with you.
What does FrontDesk cost?
$49/month for Starter with 250 call minutes included, or $99/month for Pro with 750, after a 14-day free trial. Minutes beyond the allowance are $0.30 each.
Hear it answer your own phone
Set it up in about five minutes and call your own line, or book 20 minutes and we'll build it with you. Start with only the calls you miss — the ones already going to voicemail.